This Privacy Policy explains how jililive collects, uses, stores, and protects the personal information of registered members in the Philippines. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws. If you have questions about how your information is managed, our FAQ page has additional guidance.
When you register and use the jililive platform, we collect personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity logs to maintain platform security and improve your experience. Identity verification documents may be requested during the account verification process, in line with our obligations under Philippine regulations. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account management and regulatory compliance.
The personal information we collect is used to create and manage your jililive account, process deposits and withdrawals, verify your identity, and deliver the sports betting and slots services you have signed up for. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our platform policies. Where you have opted in, we may send you information about current promotions available on the Promotion page. Your data is used to detect and prevent fraud, money laundering, and other activities that could harm the integrity of the platform or other members. We do not use your personal information for purposes beyond those stated in this policy without your prior consent, except where required by Philippine law or regulatory authorities.
jililive stores your personal information on secure servers with access controls that restrict who can view or process your data. We apply industry-standard security measures including encryption of data in transit and at rest, regular security audits, and strict internal access policies to protect your information from unauthorised access, disclosure, or loss. Your payment details are handled through secure payment processing channels and are never stored in plain text on our systems. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable Philippine laws and regulations governing online gaming platforms. If you close your account, we will retain certain records for the minimum period required by law before securely deleting or anonymising your data. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jililive account and to keep your login credentials confidential at all times.
jililive does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All third-party service providers we work with are required to handle your data in accordance with applicable privacy standards and are prohibited from using your information for any purpose other than providing the contracted service. We may also disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your personal data may be transferred as part of that transaction, and you will be notified of any such change in accordance with applicable law.
As a registered member of jililive based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, and the right to request erasure of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, you may contact the jililive support team using the contact details provided at the bottom of this page. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine law.
The jililive platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how members use the platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which features are most used and where members encounter difficulties, allowing us to make targeted improvements to the platform experience. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of jililive. By continuing to use the jililive platform after being informed of our cookie use, you consent to the use of cookies as described in this policy. If you wish to manage or disable non-essential cookies, you may do so through your browser settings, though this may affect certain features of the platform.
jililive reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes to this policy, we will notify registered members through a notice on the platform or via the email address associated with your account. The updated policy will take effect from the date it is published on this page, and your continued use of the jililive platform after that date constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If you have any concerns about changes to this policy, you are welcome to contact our support team or visit the FAQ page for further guidance on your rights and options as a member.
Quick answers to what Filipino players ask most about data and account security.
We take your privacy seriously and are committed to keeping your personal information secure at every step. If you are ready to get started, creating a free account takes only a few minutes — and you can play with confidence knowing your data is protected. If you still have questions about how we handle your information, our FAQ page covers everything in plain Philippine English.